Payment Policy

Q. How can I pay on cleantech-mart.com?

Ans. The website offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Cleantech-mart’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. The Site uses Stripe’s payments getaway services.

You may use your Visa, MasterCard, Diners Club and American Express credit/debit cards in India. You can also use Internet Banking, Paytm, PhonePe wallet to make your purchase.

Q. Are there any hidden charges (Octroi, Transaction Fees, PG charges) when I make a purchase on Cleantech-mart?

Ans. The price you see on the product page is exclusive of GST which is calculated at the time of checkout. There are NO Octroi, transaction fees, merchant fees, etc. charges when you make a purchase on the Site.

Delivery charges may be extra depending on your location and order value. All order’s above the value of Rs 1000 are shipped free of cost within Maharashtra. Please see our Shipping Policy for further details.

Q. How do I pay using a credit/debit card?

Ans. We accept payments made by credit/debit cards issued in India and UPI payments. We accept payments made using Visa, MasterCard, and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards:  We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Q. Is it safe to use my credit/debit card on Cleantech-mart?

Ans. Your online transaction on the Site is secure with the highest levels of transaction security currently available on the Internet. Cleantech-mart uses 256-bit encryption technology provided by the Stripe payment getaway platform to protect your card information while securely transmitting it to the respective banks for payment processing.

Q. What steps does Cleantech-mart take to prevent card fraud?

Ans. Cleantech-mart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partner Stripe monitor transactions continuously for suspicious activity and to the best of its capability flag potentially fraudulent transactions for manual verification by our team.

Q. What is a 3D Secure password?

Ans. The 3D Secure password is implemented by VISA and MasterCard in partnership with the card-issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

Q. How can I get the 3D Secure password for my credit/debit card?

Ans. You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website.

Q. Can I use my bank’s Internet Banking feature to make a payment?

Ans. Yes. Cleantech-mart offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this, you can directly transfer funds from your bank account, while conducting a highly secure transaction. We accept payment through Internet Banking for over 50 banks.

Q. Can I make a credit/debit card or Internet Banking payment on Cleantech-mart through my mobile?

Ans. Yes, you can make credit card payments through the Cleantech-mart mobile site and application. Cleantech-mart uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.